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Publisher's Summary



When should you email, and when should you call, fax, or just show up?
What is the crucial and most often overlooked line in an email?
What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?

Enter Send. Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that will tell you how to write the perfect email anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age: wise, brimming with good humor, and filled with helpful lessons from the authors' own email experiences (and mistakes). In short: absolutely e-ssential.
©2007 David Shipley and Will Schwalbe (P)2007 Random House, Inc. Random House Audio, a division of Random House, Inc.
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Critic Reviews

"This is just the book I've been waiting for." (Bill Bryson)
"A fascinating, entertaining, and, above all, informative look at email and how it changed the way we communicate with one another. What Strunk and White is to style, this book is to email. It's a terrific read. I highly recommend it." (Charles Osgood)
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Customer Reviews

Most Helpful
3 out of 5 stars
By Rob on 05-08-07

Not for those with common sense

This book is okay. There's nothing wrong with this book. However, there are so many wonderful books to read and for most of us, so little time to read, or listen to them that I suggest avoiding books of this nature.

This book makes perfect sense. However if you already possess a good degree of common sense I think you'll not really learn much if anything listening to this book. I found myself basically thinking "no duh" as I listened.

In my opinion, it's a waste of time for people with half a brain.

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6 of 6 people found this review helpful

4 out of 5 stars
By lilabi215 on 11-29-16

An Informative read

The information highlighted by Shipley and Schwalbe is necessary in our current age. The narration could have been more engaging but was good overall.

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