SPIN Selling

  • by Neil Rackham
  • Narrated by Eli Woods
  • 6 hrs and 12 mins
  • Unabridged Audiobook

Publisher's Summary

The international best seller that revolutionized high-end selling!
Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential listening for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation's massive 12-year, one million dollar research into effective sales performance, this groundbreaking resource details the revolutionary SPIN (Situation, Problem, Implication, Need-payoff) strategy.
In SPIN Selling, Rackham, who has advised leading companies such as IBM and Honeywell, delivers the first book to specifically examine selling high-value product and services. By following the simple, practical, and easy-to-apply techniques of SPIN, listeners will be able to dramatically increase their sales volume from major accounts.


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Customer Reviews

Most Helpful

I'm new to sales and found this to be a great star

Coming from a science background, I really appreciate the attention to proof and measurement that the author takes. Because of this emphasis on statistics, I am confident that this isn't just one successful salesperson's attempt to convey their own techniques. This book isn't about how to be charming or charismatic, let alone deceptive, but rather it's about what questions to ask the prospect and when, so they're naturally led to understand their needs, verbalize them, and make explicit connections about how your product is going to improve their lives. These realizations apparently give the greatest strength to your sales method. This book is going to be the basis for my sales calls as I move forward in selling my business.
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- Hundley "helloworld"

Excellent Content With Solid Research - Lacking in

Where does SPIN Selling rank among all the audiobooks you’ve listened to so far?

Spin is an evidence based approach to selling, similar to "Challenger Sale" by Mathew Dixon. Most modern day sales books refer to spin selling so I thought it should be a must in my sales arsenal. The content is geared for the complex B to B sale of a high dollar amount. The authors talk about the fact that high priced and complex sales must be treated differently from those of low priced simple sales. The reason for the performance rating of two and one star off for my overall rating is that the reader (I believe the author) was much to quiet during the dictation. It is the only audiobook in my collection of about 25 that I had to have the volume up all the way and still had trouble hearing it.

What was one of the most memorable moments of SPIN Selling?

Very well thought out content that has evidence behind every point made. In addition, the author did a great job telling case studies and real situations to exemplify the concepts in the book. He hit on many misconceptions that we have in the sales profession, such as, the close is the most important part of the sale, and that if a sales person is weak, they should work on their closing skills.

How did the narrator detract from the book?

Difficult to hear. I loved the content but I had such a hard time with the volume.

Was there a moment in the book that particularly moved you?

The spin method, when put together was compelling.

Any additional comments?

A must read sales book for any professional, sales or not. I personally sell personal training to customers at prices between $300 and $1500. I felt that this book helped me identify my product as being just in between a simple sale and a complex sale. Thus, I feel that I can use several concepts in this book as part of my hybrid sales model. Don't overlook this book if you are in B to C sales, or network marketing, or small dollar amount sales. Despite it being geared toward the complex B to B high dollar sale, it teaches countless enduring truths about all types of sales.

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- R. Lewis "Exercise Scientist"

Book Details

  • Release Date: 01-23-2014
  • Publisher: McGraw-Hill Education