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Lessons learned means finger pointing at stakeholders. The lessons learned aren't brought to enough detail to actually be helpful to anyone unless they have no experience with project management. Stakeholders, unless they've worked in IT cannot imagine the complexity of IT projects. Stakeholder "buy in" cannot exist without an understanding of that complexity. The books early mapping of IT projects to construction project is glossed over and can span the length of a book this size. While not entirely inaccurate it doesn't map to the reality of IT projects. Requirements for IT projects are enormously complex and they shift rapidly, at the core of these requirements are user level requirements. While this is brought up for Google health, it's ignored for most of the projects.
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