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But read too fast. Maybe I was not in the right headspace to take it all in.
1 of 1 people found this review helpful
Overall, this relatively short title is sprinkled with interesting insights and ideas and was worth the time.
There is alot of info for managers of groups and primarily focuses on building relationships, how and when to use different managerial styles, and why Emotional Intelligence is becoming more and more important in the business environment. Perhaps it would have been more useful if I had read his first book about Emotional Intelligence. He makes reference to it quite often, which can be somewhat irritating if you havent read it.
3 of 4 people found this review helpful