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This books has so many way in order to improve your listening. It is wise to take notes while listening because you could miss out on some important info that you could start to apply soon as possible.
Love how he goes into detail in breaking down the steps and breaking the book into sections that way you have an idea of what the chapters are going to be about.
Listening is key to help you with just about anything so that way you can improve relationships with people so they know that you are listening and paying attention to them.
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This book presents clearly the key steps on how effective listening techniques delivers tangible outcomes for organizations.
1 of 1 people found this review helpful