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Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity. Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction. Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions. Good listening can be the difference between a long career and a short one.
Customer ReviewsMost Helpful
By Carlos R.Hernandez on 05-30-15
A great book in order to advance your career that you do
This books has so many way in order to improve your listening. It is wise to take notes while listening because you could miss out on some important info that you could start to apply soon as possible.
Love how he goes into detail in breaking down the steps and breaking the book into sections that way you have an idea of what the chapters are going to be about.
Listening is key to help you with just about anything so that way you can improve relationships with people so they know that you are listening and paying attention to them.
2 of 2 people found this review helpful