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Publisher's Summary

The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action. Change Masters has individually coached thousands of global executives to significantly improve their leadership communication skills since it was established in 1986. The Change Masters Leadership Success Series gives you usable information, containing pragmatic tools that have been road-tested by top leaders. Many times people consider a seminar successful if there is one usable nugget or idea. This series captures the most valuable nuggets we've gleaned to give you high value and save you time.
(P)2007 Significant Pursuit Institute LLC
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