Never Split the Difference

  • by Chris Voss
  • Narrated by Michael Kramer
  • 8 hrs and 7 mins
  • Unabridged Audiobook

Publisher's Summary

A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.
Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

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Customer Reviews

Most Helpful

Great info - wished for more business applications

There were a TON of useful and potentially game changing nuggets in this book. Very useful insights into understanding how the other side of the table is thinking during a negotiation.

I will definitely be listening to this one again to help digest the content more and may make a habit of listening on a regular basis to help keep me focused in my negotiating practices.

Only reason I didn't feel I could give a full 5 stars is that I was really hoping for more business applications. But don't let that stop you this is an incredibly valuable book and the time spent with it is well worth it.
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- JR

New ideas

This was nice in that it was an easy listen and introduced some concepts that were original and thought provoking. This is not just a rehash of other negotiating books.

The one negative was that his repeated pilfering of Taleb's Black Swan label was a bit awkward - but at least he gives Taleb credit.
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- Todd

Book Details

  • Release Date: 05-17-2016
  • Publisher: HarperAudio