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I have the paper based version of this book, so I was naturally thrilled to see it on Audible. Yet I was disappointed in the sample and then to read it is available in Format 1 quality only. Dr. Elgin wrote an excellent book that I have found extremely useful in dealing with people.
Another reviewer said SEEING what was said was not effective--he missed the point. You have to match the perspective of the person you're talking to in order to help them understand you. Moreover, that is only the basics of the book, which then goes into how to parse (or dissect) the statements people make and then use specific techniques to prevent yourself from taking the bait and falling victim to verbal abuse. One favorite of mine is when someone baits you into an argument and you can ask them a simple question that not only ignores the bait, but places them and everyone around you on notice that you will not be abused in such a way. And a welcome side-effect is to take the agressive assertions they make away from them while //placing them on the defensive.//
This book is well worth your time, but I am disappointed that the audio quality is so low. My recommendation is to buy it in the bookstore or check it out at the library if you can find it (it's been out of print for several years now.) Otherwise, this might be the only place you can get it. Either way, it is a very worthwhile read.
23 of 24 people found this review helpful
This book has very valuable information about dealing with people--especially those that are attacking you. Sound quality isn't that great, but it's a lot better than a poor book with great sound quality.
5 of 5 people found this review helpful