Leading at a Higher Level

  • by Ken Blanchard
  • Narrated by Stow Lovejoy
  • 10 hrs and 7 mins
  • Unabridged Audiobook

Publisher's Summary

From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of those around them. The Ken Blanchard Companies have helped thousands of organizations become more people-oriented, customer-centered, performance-driven, and more focused on leading for a higher purpose and a greater good.
Now, in Leading at a Higher Level, Blanchard and his colleagues have brought together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and how to make sure people know who you are, where you're going, and what will guide your journey. Blanchard then turns to your customer, extending his breakthrough work on delivering legendary service, creating "raving fans", and developing a true "customer mania". Next, he presents the definitive discussion of his renowned Situational Leadership techniques for leading yourself, individuals, teams, and entire organizations. Finally, he helps you discover the personal "leadership point of view" all truly great leaders possess and shows how to apply it throughout your entire life.
No matter who or where you are, you can "lead at a higher level", creating high-performing organizations that make life better for everyone you touch. This audiobook will help you every single step of the way.

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What the Critics Say

"At Nissan, we have made these principles a core part of our leadership philosophy, better equipping our managers to bring out the great energies and talents of our employees." (Jim Irvine, Vice President of Human Resources, Nissan North America)
"At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted upon a happy, carefree, team-spirited - yes, even fun - working environment, which we think results in motivated employees who will do the right thing for their internal and external customers....this book will make a positive difference in your organization." (Colleen C. Barrett, President, Southwest Airlines)

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Customer Reviews

Most Helpful

Good book, good audio, a new perspective

I have listened to this book and found many good examples. I took my listening device on a recent personal trip that did not go well. This book had me looking at my own job, and my trip, in a different light. My perspective has changed.

I will listen again and again. The content and narration were REALLY that powerful.
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- Tina

Practical guidance

A nice break from fable format often used by Blanchard. Full of practical and factual guidance for improving all aspects of leadership including self and staff development, and principles of situational leadership.
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- Denise

Book Details

  • Release Date: 12-04-2006
  • Publisher: Audible Studios