Leading at a Higher Level
- Narrated by: Stow Lovejoy
- Length: 10 hrs and 5 mins
- Unabridged Audiobook
- Release date: 12-04-06
- Language: English
- Publisher: Audible Studios
Regular price: $24.95
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Now, in Leading at a Higher Level, Blanchard and his colleagues have brought together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and how to make sure people know who you are, where you're going, and what will guide your journey. Blanchard then turns to your customer, extending his breakthrough work on delivering legendary service, creating "raving fans", and developing a true "customer mania". Next, he presents the definitive discussion of his renowned Situational Leadership techniques for leading yourself, individuals, teams, and entire organizations. Finally, he helps you discover the personal "leadership point of view" all truly great leaders possess and shows how to apply it throughout your entire life.
No matter who or where you are, you can "lead at a higher level", creating high-performing organizations that make life better for everyone you touch. This audiobook will help you every single step of the way.
"At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted upon a happy, carefree, team-spirited - yes, even fun - working environment, which we think results in motivated employees who will do the right thing for their internal and external customers....this book will make a positive difference in your organization." (Colleen C. Barrett, President, Southwest Airlines)
Customer ReviewsMost Helpful
By THoward on 11-15-07
Good book, good audio, a new perspective
I have listened to this book and found many good examples. I took my listening device on a recent personal trip that did not go well. This book had me looking at my own job, and my trip, in a different light. My perspective has changed.
I will listen again and again. The content and narration were REALLY that powerful.
7 of 8 people found this review helpful
By Denise on 07-28-08
A nice break from fable format often used by Blanchard. Full of practical and factual guidance for improving all aspects of leadership including self and staff development, and principles of situational leadership.
2 of 2 people found this review helpful