Regular price: $17.47

Free with 30-day trial
Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – good for any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • After your trial, Audible is just $14.95/month
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $17.47

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Most personal and organizational problems are the result of a little-known problem called "self-deception". We deceive ourselves into thinking we're doing the right thing for the right reason, but people won't follow a leader whose motives are selfish. The tricky thing is, we don't know that our motivation is flawed. Through an entertaining and highly instructive story, this audio shows what self-deception is, how people get trapped in it, how it undermines relationships and organizational achievement, and, most importantly, the surprising way to solve it. The Arbinger Institute is a consulting firm and scholarly consortium that includes people trained in business, law, economics, philosophy, the family, education, and psychology. Arbinger has worked with leaders from such major organizations as Microsoft, 3M, Cornell University, and the U.S. Navy.
©2000, 2002 The Arbinger Institute, Inc.; (P)2004 The Audio Partners
Show More Show Less

Critic Reviews



2005 Audie Award Nominee, Business Information/Educational
"Profound...engaging...packed with insight. I couldn't recommend it more highly." (Stephen R. Covey)
Show More Show Less

Customer Reviews

Most Helpful

By Gryphon on 05-16-08

Not quite "out of the box"

To be kind, I would say that the principles written are sound, relevant, and important. However, the narration and delivery are distracting... bordering on amateurish.

The basic concept of the book is:
1. Treat others as indivual people with individual needs, flaws, and dreams
2. Do the right thing by others, for others
3. Once you recognize the joy to be had in THAT moment, then
4. Re-examine other people in that new light
5. Repeat

I would recommend any book by Patrick Lencioni for a far better read and equally sound principles

Read More Hide me

18 of 19 people found this review helpful


By C S on 02-05-05

Fantastic Listen!!! A MUST HAVE!!!

This is one of those books that you will listen to over and over. I have it in print format and have referred it to well over 10 people who have all purchased it and thanked me for the referral. You will not be let down with this one, and must have for every library! If you are into bettering your life, this is a great way to get insights!

Read More Hide me

13 of 15 people found this review helpful

See all Reviews

Customer Reviews

Most Helpful

By Chelle :o)) on 07-29-10

IT GETS GREAT REVIEWS FOR GOOD REASON!

THIS IS AN ENTERTAINING READ WHICHEVER WAY TOU LOOK AT IT. THERE ARE MANY MOMENTS OF CLARITY AND MANY WHERE YOU NEED TO PONDER. THIS BOOK COULD POTENTIALLY HELP YOU WITH DIFFICULT SITUATIONS EITHER PERSONAL OR PROFESSIONAL, SOME ARE HARD TO SWALLOW, BUT IT WOULD NOT BE RIGHT IF THEY WEREN'T. WORTH EVERYONE OF THE FIVE STARS.

Read More Hide me

0 of 1 people found this review helpful


By Andrew on 12-22-08

One for the long commute

More of a novel than a business book, but some interesting points made "inside" and "outside" the box. if you're looking for an academic challenge, move on. If not, it fills the hours of a long commute.

Read More Hide me

0 of 1 people found this review helpful

See all Reviews

Customer Reviews

Most Helpful

By Daniel on 02-16-16

A book the while world needs to read

A book of profound wisdom and introspection, delivered with magnificent, story based, lessons, and told with wonderful skill.

I think I've listened to it at least 10 times now... the eternal battle to stay out of the box is too important not to.

We use this very book as our key culture backbone in our business and one day will implement Arbinger's actual program.

Read More Hide me
See all Reviews
© Copyright 1997 - 2017 Audible, Inc