Training can't be a rote process; for the most effective results, job training needs to be customized to each specific audience. Sometimes it even needs to start backwards, focusing on the result first and then moving back to the process. That way training becomes streamlined, more effective, and costs less. In his new book, Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant, Jim Kirkpatrick explains how to continue the training process, constantly adapting the business model.
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