January–February 2017

  • by Harvard Business Review
  • Narrated by Todd Mundt
  • 1 hrs and 49 mins
  • Periodical

Publisher's Summary

In this issue:
IDEA WATCH
"The Power of Positive Surveying" by the Editors of Harvard Business Review.
FEATURE ARTICLES
"Curing the Addiction to Growth" by Marshall Fisher, Vishal Gaur, and Herb Kleinberger.
"Are You Solving the Right Problems?" by Thomas Wedell-Wedellsborg.
"The Neuroscience of Trust" by Paul J. Zak.
"Kick-Ass Customer Service" by Matthew Dixon, Lara Ponomareff, Scott Turner, and Rick DeLisi.
Please Note: Harvard Business Review does not publish in August.

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Book Details

  • Release Date: 01-10-2017
  • Publisher: Harvard Business School