• It's the Way You Say It - Second Edition

  • Becoming Articulate, Well-Spoken, and Clear
  • By: Carol A Fleming PhD
  • Narrated by: Carol A Fleming PhD
  • Length: 9 hrs and 5 mins
  • 3.9 out of 5 stars (189 ratings)

Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.
It's the Way You Say It - Second Edition  By  cover art

It's the Way You Say It - Second Edition

By: Carol A Fleming PhD
Narrated by: Carol A Fleming PhD
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $30.08

Buy for $30.08

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

Speak your mind effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it.

It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for:

  • Understanding how others hear you
  • Dealing with specific speech problems
  • Varying your vocal patterns to make your speech more dynamic
  • Using grammar and vocabulary to increase your clarity and impact
  • Reinforcing your message with nonverbal cues
  • Conquering stage fright

An entire section of the audiobook focuses on communication issues in the workplace - interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of 40 men and women who came to her for help...

©2013 Carol A. Fleming PhD (P)2013 Gildan Media LLC

Critic reviews

"No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It." (Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates)

What listeners say about It's the Way You Say It - Second Edition

Average customer ratings
Overall
  • 4 out of 5 stars
  • 5 Stars
    89
  • 4 Stars
    42
  • 3 Stars
    28
  • 2 Stars
    18
  • 1 Stars
    12
Performance
  • 4 out of 5 stars
  • 5 Stars
    67
  • 4 Stars
    39
  • 3 Stars
    21
  • 2 Stars
    11
  • 1 Stars
    14
Story
  • 4 out of 5 stars
  • 5 Stars
    72
  • 4 Stars
    28
  • 3 Stars
    28
  • 2 Stars
    12
  • 1 Stars
    12

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars
  • MA
  • 12-19-13

misleading book description / Publisher's summary.

Would you try another book from Carol A Fleming PhD and/or Carol A Fleming PhD?

No

What could Carol A Fleming PhD have done to make this a more enjoyable book for you?

Only if she went right to the point she was trying to make instead of overly explaining the subject matter.

How could the performance have been better?

This book should not have been narrated by the author. She clearly has a very obvious lisp herself, I am amazed as good as she says she is in helping others how come she has not corrected her own speech defect.

What reaction did this book spark in you? Anger, sadness, disappointment?

Anger for presenting this book as something it is not.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

22 people found this helpful

  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    3 out of 5 stars

Benefit more using the hardcover edition

Would you try another book from Carol A Fleming PhD and/or Carol A Fleming PhD?

yes.

What was the most interesting aspect of this story? The least interesting?

Many good ideas on the impact of various voice modulations. But need the pds to benefit the most

What does Carol A Fleming PhD bring to the story that you wouldn’t experience if you just read the book?

Hearing her do the voice modulations. Experiencing the pacing

Do you think It's the Way You Say It - Second Edition needs a follow-up book? Why or why not?

No

Any additional comments?

no

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

10 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars

Very good job Mrs. Fleming.

Where does It's the Way You Say It - Second Edition rank among all the audiobooks you’ve listened to so far?

Probably somewhere in the middle b/c of the variety of subjects I listen to.

Was this a book you wanted to listen to all in one sitting?

Yes, it was.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

9 people found this helpful

  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    3 out of 5 stars

I'm sorry. But this is the first of over 80 books

I chose the book to help me to be more comfortable speaking in public. the content seems to be good but ,try as I might, I can't get past the authors voice. I make about 10 minute tolerance before I'm too annoyed to listen. would love to hear this with someone else reading.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

6 people found this helpful

  • Overall
    2 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    1 out of 5 stars

Poorly read, AWFUL voice, repetitive wording. BAD

this is FULL of speaking errors such as pronunciation and repetitive words. instead of her say "she did fine" she adds unnecessary words such as "she did PERFECTLY fine".

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

I love the author’s voice!

I found the authors voice so warm and comforting! An easy, helpful listen that I’ll return to in the future

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars

I barely made it 5 minutes in

the narrorator is completely terrible. pauses at strange moments, makes to many unnecessary noises, and the sickening noise of flem in her voice is so irritating I couldn't continue.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!