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Publisher's Summary

Speak your mind effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it.
It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for:

Understanding how others hear you
Dealing with specific speech problems
Varying your vocal patterns to make your speech more dynamic
Using grammar and vocabulary to increase your clarity and impact
Reinforcing your message with nonverbal cues
Conquering stage fright
An entire section of the audiobook focuses on communication issues in the workplace - interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of 40 men and women who came to her for help...
©2013 Carol A. Fleming PhD (P)2013 Gildan Media LLC
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Critic Reviews

"No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It." (Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates)
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Customer Reviews

Most Helpful

By don on 09-16-13

Benefit more using the hardcover edition

Would you try another book from Carol A Fleming PhD and/or Carol A Fleming PhD?


What was the most interesting aspect of this story? The least interesting?

Many good ideas on the impact of various voice modulations. But need the pds to benefit the most

What does Carol A Fleming PhD bring to the story that you wouldn’t experience if you just read the book?

Hearing her do the voice modulations. Experiencing the pacing

Do you think It's the Way You Say It - Second Edition needs a follow-up book? Why or why not?


Any additional comments?


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6 of 8 people found this review helpful

By Jeremy on 11-11-13

Very good job Mrs. Fleming.

Where does It's the Way You Say It - Second Edition rank among all the audiobooks you’ve listened to so far?

Probably somewhere in the middle b/c of the variety of subjects I listen to.

Was this a book you wanted to listen to all in one sitting?

Yes, it was.

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8 of 11 people found this review helpful

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Customer Reviews

Most Helpful

By MRS EDWARDS on 10-21-17

Great book

Good info. Worth a read. Great exercises. Learnt quite a lot that I was able to help my son with. :)

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