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Publisher's Summary

Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.
Based on her more than 30 years at Chick-fil-A, most of which have been spent as vice president of corporate talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.
©2015 Dee Ann Turner (P)2016 Elevate Publishing
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Customer Reviews

Most Helpful
3 out of 5 stars
By Daniel A. Shaye on 03-18-17

Positive message wrapped in an advertisement

The messages are only fresh if you haven't read other business books. It would be interesting to count the number of times the author says "Chik Fil-A." The book comes off as more of an advertisement for the business than as a motivational and educational tool.

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2 of 2 people found this review helpful

5 out of 5 stars
By Sknight on 05-12-18

Huge Fan of this Book.

Thank you Dee Ann Turner for providing insight into one of the world's greatest organizations. Chick- Fila is a role model of excellence and has served me well as an example to follow and a case study to teach others in my organization the value of being the very best. This is a book that I revisit over and over again.

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1 of 1 people found this review helpful

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