When a crippling disease shattered his lifelong ambition, Dr. Venkataswamy (better known as Dr. V) chose an impossible new dream: to cure the world of blindness. The tiny clinic he founded in India defied conventional business logic and is now the largest provider of eye care on the planet.
At Aravind, patients choose whether to pay or not. Millions are treated for free, yet the organization remains stunningly self-reliant. Serving everyone from penniless farmers to the president, it delivers world-class outcomes at a hundredth of what similar services cost providers inadvanced nations. Its model is emulated by organizations everywhere, from Rwanda to San Francisco.
Drawing inspiration from spirituality, and of all things, fast-food franchises, Dr.V and his team (which now includes 21 ophthalmologists across three generations of his family) have created a global phenomenon.
Infinite Vision is the first book to probe Aravind's history for the distinctive practices and values that unleashed its improbable success. It reveals the power of a model that integrates innovation with empathy, service with business principles,and inner change with outer transformation. It shows how choices that seem naive or unworkable, can, when executed with wisdom and integrity, yield powerful results - results that light the eyes of millions.
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Great book detailing a very worthy project
I don't particularly enjoy books of this genre, but since some people involved with Aravind are also part of our small company, I figured it would be good to read it. If I were into management and business, this would probably fall near the top of my list.
The voice of the narrator makes me want to punch somebody. I don't know how to describe it - maybe cheesy "sage-like"? I realize this is about an organization in India. Was it really necessary to get a narrator with an Indian accent?