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Publisher's Summary

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility.
We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things. Instead, we need to cultivate important abilities that smart machines don't have (yet): thinking critically, creatively, and innovatively, and building close relationships with others so we can collaborate effectively. Hess and Ludwig call this being NewSmart.
To develop these abilities, we need to practice four specific behaviors: keeping our egos out of our way, managing our thoughts and emotions to curb any biases or defensiveness, listening to others with an open mind, and connecting with others socially and emotionally. What all these behaviors have in common is, again, humility - avoiding self-centeredness so we can learn from and work with other humans. Hess and Ludwig offer a guide to developing these NewSmart abilities and to creating organizations where these qualities are encouraged and rewarded.
©2017 Edward D. Hess and Katherine Ludwig (P)2017 Edward D. Hess and Katherine Ludwig
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Customer Reviews

Most Helpful
5 out of 5 stars
By Kurtis Stutsman on 05-14-18

Feels accurate to me

The world is changing faster than ever. The smart machine age changes what skills are valuable in organizational leaders and workers in general. Nobody knows everything and continually improving machine learning products will make it more and more apparent. No ego, No fear, embrace humility.

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5 out of 5 stars
By Vanessa on 03-20-18

Amazing information. Will inspire any reader!

What did you love best about Humility Is the New Smart?

The concept and the delivery & organization of the information.

Any additional comments?

I think it would be a great to have a companion PDF included to help the reader navigate the exercises.

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