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Publisher's Summary

The key to effective communication. Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
©2013 Edgar H Schein (P)2014 Gildan Media LLC
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Critic Reviews

“I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful.”—Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation
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Customer Reviews

Most Helpful

By Jennifer Grant on 01-07-17

Worth the read

What I loved about this book is that it was a practical guide to implementing what can be a mostly abstract concept. Schein, who I have always trusted as one of the leading voices in organizational behaviour, leadership and change management has taken an anti-oppressive approach often used in the human services field and made it not only relevant but accessible to those in more traditional private or less human focused environments. Not only that but the principles of Humble inquiry can be practice everywhere, which makes this not a "to do" book but a "to live by" book. My favourite kind of learning! Will be listening again and again!

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1 of 1 people found this review helpful


By Halloween King on 08-03-16

Boring

Reader seems to exacerbate this boring book. Content is very important but the writing makes it uninteresting and unengaging. Too much of it seems to be a sales pitch for the author's other works.

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1 of 1 people found this review helpful

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Customer Reviews

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By Cathy and Fiona Glanville on 11-26-15

Yes okay it's good

But I feel I've asked far too many badly worded questions this week. Theory is good but in practice I sound like I'm on neighbours, lilting every sentence up at the end to form a flaming question, meh I'm too easily influenced

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1 of 1 people found this review helpful


By Angela Jones on 07-21-15

Schein's quality of thinking shines through!

Would you consider the audio edition of Humble Inquiry to be better than the print version?

I always choose the audio edition because of the flexibility in listening to it anywhere

What was one of the most memorable moments of Humble Inquiry?

It is a recipe for our times, when the art of humility may be getting lost

Did you have an emotional reaction to this book? Did it make you laugh or cry?

It made me hopeful that there is a silent majority out there who aren't the ones grabbing the headlines and still have values such as humility that are important to them

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Customer Reviews

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By Aaron Peeters on 11-08-16

Brief and insightful

This book outlines the benefits of asking questions one genuinely wants to know the answer to. What a pity that we need such a book!

I liked the brevity of the book- it covers all the key points raised in the longer version for consultants. I found the links to areas like organisational culture useful.

I'd recommend this book to anyone interested in enhancing risk free communication patterns within their organisation.

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