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What disappointed you about How Zappos Shoes In Success?
This book is just a tease and you are better off just getting get the book: Delivering Happiness. It is a great book and will be worth it.
This audiobook was nothing more than a 15 min overview of Zappos.
You could probably find more and better information with a 3 second google search.
The audiobook does not expand on any points and stops almost midway through the Zappos story. It is just someone talking about how the company came to be (in 15 mins)
Certainly not credit worthy.