Layoffs make the business pages, even the front pages, of our newspapers with frightening regularity. And massive downsizing continues to reshape the face of American business. But what about those who remain behind? Healing the Wounds provides an antidote to the widespread malaise on the American business scene left in the wake of workforce reductions. Drawing on case studies and original research, David M. Noer - an expert frequently quoted in major media such as The Wall Street Journal and Fortune - provides executives, human resource professionals, managers, and consultants with an original model and clear guidelines for revitalizing downsized organizations.More
"Much-needed insights on. . . effectively managing downsizings while forging productive relationships with its surviving workers." (Joel Brockner, professor of management, Graduate School of Business, Columbia University)
"[F]our levels of intervention, from communicating to developing worker contracts, will go far in alleviating individual emotional distress and business productivity paralysis. Corporate ears, however, need to be tuned in to his message." (Booklist)
"Noer uses a mix of modern psychology and organizational theory, but the ideas appear fresh and are packaged well. Recommended for all business collections." (Library Journal)
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