Harvard Business Review, October 2011

  • by Harvard Business Review
  • Narrated by Todd Mundt
  • 1 hrs and 40 mins
  • Periodical

Publisher's Summary

In this issue:
IDEA WATCH

"Customer Loyalty Isn’t Enough. Grow Your Share Wallet" by Timothy L. Keiningham, Lerzan Aksov, Alexander Buoye, and Bruce Cooil.
FEATURE ARTICLES

"The Sustainable Economy" by Yvon Chouinard, Jib Ellison, and Rick Ridgeway.

"Learn Knowledge Work" by Bradley R. Staats and David M. Upton.

"Designing Breakthrough Products" by Roberto Verganti.

More

See More Like This

Customer Reviews

No customer reviews available

Book Details

  • Release Date: 10-10-2011
  • Publisher: Harvard Business School