• Harvard Business Review, October 2011

  • By: Harvard Business Review
  • Narrated by: Todd Mundt
  • Length: 1 hr and 40 mins
  • Periodical
  • Release date: 10-10-11
  • Language: English
  • Publisher: Harvard Business School
  • 4.5 out of 5 stars 4.7 (3 ratings)

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Publisher's Summary

In this issue:
IDEA WATCH

"Customer Loyalty Isn’t Enough. Grow Your Share Wallet" by Timothy L. Keiningham, Lerzan Aksov, Alexander Buoye, and Bruce Cooil.
FEATURE ARTICLES

"The Sustainable Economy" by Yvon Chouinard, Jib Ellison, and Rick Ridgeway.

"Learn Knowledge Work" by Bradley R. Staats and David M. Upton.

"Designing Breakthrough Products" by Roberto Verganti.
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©2011 by the President and Fellows of Harvard College, All Rights Reserved; (P)2010 Audible Inc.
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