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Publisher's Summary

In this issue:
IDEA WATCH
"Creating a Culture of Quality" by Ashwin Srinivasan and Bryan Kurey.
FEATURE ARTICLES
"Making Business Personal" by Robert Kagan, Lisa Lahey, Matthew Miller, and Andy Fleming.
"The Limits of Scale" by Hanna Halaburda and Felix Oberholzer-Gee.
"Coaching the Toxic Leader" by Manfred F. R. Kets de Vries.
©2014 by the President and Fellows of Harvard College, All Rights Reserved; (P)2014 Audible Inc.
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