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I've enjoyed many of these HBR Best volumes. This one is no exception. Multiple reading provide great value for me.
good content but could be cut down by at least an hour by omitting the overview or doing a high level overview. seems like they just took a ten minute chunk from the chapter word for word and plugged it in as the overview.
6 of 14 people found this review helpful
Buy it and you'll never regret it. I go back to this book again and again when i deliver training to my managers.
Some great insights on how to manage people in a business environment. Plenty of scenarios detailed and analysed. Lots of ideas and suggestions on how to deal with awkward and difficult people situations. I would recommend this audiobook.