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I'd say this is mostly a book about business practices using Circuit City as the way to string everything together. A lot of the business stuff is common sense but I'd say it's a good overview of things to do and not to do. The history and decline of Circuit City is very interesting, and it's covered quite well and mostly seems pretty fair. The book was never dull, at least for me. As a child growing up in the 80s Circuit City was my favorite store to go to as they always had the coolest new tech, going into the 90s they had things like the 3DO, early 3D/VR and I bought a ton of car stereo stuff there as well - so comparing his notes of what was happening to my memories I think made the book a lot more interesting. If you're of my age when you went to Circuit City what was cool about the place was that it was so different than all the other stores out there, it was dark, everything was in sections, they had high end stuff - it wasn't the generic box store it became in its later years.
Anyways if you read the summary of the book and find it interesting then you should like the book.
The reader was fine, just a straight professional reading which is appropriate for this style of book.
This book shows how courage and determination can open the gates of heaven to create an empire and also how the effort of many careless and insensitive people could destroy the hard work of many, also how lack of leadership on the critical moments in life can sink the biggest ship on the oceans