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Publisher's Summary

If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses.
This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster best seller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
©2010 Robert Sutton (P)2010 Hachette Audio
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Critic Reviews

"We are damned lucky to have Bob Sutton. While his every word is backed up by significant research, he writes in simple sentences that make enormous sense.... Good Boss, Bad Boss is as good as it gets. (Tom Peters, author of The Little Big Things and co-author of In Search of Excellence)
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Customer Reviews

Most Helpful

By Clint on 10-07-10

Most pragmatic management handbook

Spend 20-years in management and you'll work your way through a tower of leadership development and management practices books. Some are insightful while most simply confirm the things you already knew. Good Boss, Bad Boss was different. Sutton provides not just conceptual truths gleaned from his research, but he gets down into the trenches and identifies specific, individual behaviors that can either help or hurt a manager or leader's efforts to perform the job. I cannot recall another book that eschewed theory and provided a practical roadmap as useful as that which Sutton provides here. Banish the Bosshole with this book.

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5 of 5 people found this review helpful


By Angie on 11-12-10

A must for supervisors

When I wake up in the morning, I always say to myself...I will be kind to my staff.
This book strenghtened my beliefs that kindness begets kindness, respect begets respect.
One of the best books I've ever listened too. Thank you Mr. Sutton for great advice and insights.
Angie Shelton
Stanford University
Billing Supervisor

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3 of 3 people found this review helpful

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