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Publisher's Summary

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:


Choosing the right time to talk
Engaging in productive dialogue
Helping both star and struggling performers
Developing a plan for effective follow-up
About HBR's 20-Minute Manager series:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly hear and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
©2014 Harvard Business School Publishing Corporation (P)2015 Audible, Inc.
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Customer Reviews

Most Helpful

By ANTONIO B GREENE on 07-02-16

great book.

great way of breaking down each individual area 4 aspect of giving effective and continuous feedback.

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By JPi on 01-10-16

Old School Basics

A basic old school reminder of how to give feedback. Some emotional intelligence, but nothing new to the corporate world since 1995.

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