Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:
Choosing the right time to talk
Engaging in productive dialogue
Helping both star and struggling performers
Developing a plan for effective follow-up
About HBR's 20-Minute Manager series:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly hear and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
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- ANTONIO B GREENE
Old School Basics