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My initial impression of this book is that it was weird. What I mean is that it's not exactly the book I was expecting to read. I had purchased the book looking for a refresher in negotiation. This book did eventually deliver that -- along with insights I'd not heard anywhere else -- but it took an unexpected path to get there, which made for an interesting journey.
The scope of this book is bigger than I expected. It took me a while to get in step with where they were going. This had more to do with my expectations than anything else. But the path they led me down was profitable. Negotiation is a big topic. Bigger still are the dynamics of trust. This book set negotiations on the backdrop of human interaction better than any I've experienced. There are several concepts that are worth the effort to purposeful application.
My current field of study is how to cultivate and curate intrinsic motivation within organizations and systems. The research on the negative and positive ramifications of empowerment in different social structures alone will get this book another listen from me.
33 of 34 people found this review helpful
This is a fascinating book about how humans have evolved to be both friend and foe. That is why there is brotherly love but yet also sibling rivalry. We could have friends that support us in need but they could also be the reasons why we strive to earn more, buy more, or do more - as we compete to outdo our friends. The book provides research and guidance on balancing these two forces. There are also interesting examples of friend/foe relationships. For example, star athletes on a team are competing against each other for power, which undermines the team's objective of winning the game. Sometimes having only one star athlete on a team is better than having two star athletes. There is also a useful chapter on detecting deception, understanding how core trust can be broken, and rebuilding trust in a relationship (unless it was a core trust that was broken).
5 of 6 people found this review helpful