Have you ever arrived on the scene of a house fire to find a frantic woman in the driveway? As a firefighter, you know instinctively what this means: there is a child inside. You immediately enter "the zone" because you know what to do. This is based on your training and experience. The feeling of being "in the zone", is referred to in the field of positive psychology as "the flow".
Multiple studies have shown that, if people have the proper training and experience, they will make better decisions in emerging situations while in a flow-state. How can your organization help your people experience flow more often, thereby improving their decision-making?
This book describes what flow is and what flow-based decision making and flow-based leadership look like. It also details a flow-based leadership model for implementation, based on an extreme, experiential training program in the fire service called Georgia Smoke Diver (GSD). This model consists of :
Leading by example
Committing to a stable infrastructure
Binding the group through ritual, knowledge sharing, and collaboration
Honoring individual creativity to promote innovation
Using positive motivation techniques
Facilitating team flow