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Publisher's Summary

When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership - which means it is for all who wish to make a real difference in the world.
This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.
Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.
©2011 Peter Block (P)2012 Gildan Media Corp
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Critic Reviews

"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues." (Roger Harrison independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison)
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Customer Reviews

Most Helpful
5 out of 5 stars
By Chris on 05-31-12

TERRIBLE NARRATION - But great info so far!

Where does Flawless Consulting rank among all the audiobooks you’ve listened to so far?

I am only a few chapters into this book and am really sinking my teeth in. I am responsible for selling to and managing large accounts across North America for an advisory firm, and this book has given me a new spin on selling, and coordinating resources for engagements.

I will post a full review once done..

The HORRIBLE part... The Narration. Honestly, I am able to listen to almost all narrators here on audible. Boring, dry, doesn't matter... But this narrator over enunciates the most pointless words at the end of every sentence. If possible, I would love to see Audible do a re-record for this book.

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36 of 36 people found this review helpful

3 out of 5 stars
By Maggie K on 10-10-13

Narrator's voice drives me NUTS

Would you recommend this book to a friend? Why or why not?

As THE book on consulting, I'd totally recommend the book. This audible recording, however, I would not recommend.

Who was your favorite character and why?


Who would you have cast as narrator instead of Erik Synnestvedt?

ANYBODY!!! This guy's voice drives me NUTS

Could you see Flawless Consulting being made into a movie or a TV series? Who should the stars be?


Any additional comments?

I wish I could write a better review of the content, but seriously, it takes ALL my focus to listen to what's being said and not the voice that's saying it. I barely register the content because I'm SO distracted by the voice. I REALLY wish they'd re-record this with a different narrator. I'd buy it again if there was a new recording with a narrator with a normal voice. (I also wish they could help me notice when other books are narrated by this person because I DO NOT want to buy them!!)

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19 of 19 people found this review helpful

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Customer Reviews

Most Helpful
1 out of 5 stars
By Jan on 03-07-12

Unbearable to listen to

Actually I am not sure whether this is a good book or not because I only listened for about 10 minutes. The narrator is absolutely horrible to listen to. It is not because he is boring or uninspired but because he adds an annoying accent to the last syllable in each and every sentence technoloG_yy, strateG_yy, ho_Ww, custoM_err, and stretches the last letter. Other people might not perceive this as a problem but for me this quickly became unbearable to listen to. I recommend that you listen to the sample before you buy this book.

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7 of 7 people found this review helpful

1 out of 5 stars
By Mark Cameron on 03-17-14

The narration is absolutely terrible

What disappointed you about Flawless Consulting?

No idea where this narrator is from however his method of delivery is extremely annoying and grates on the ear. He has effectively stopped me from listening to a book that I was really looking forward to.

Would you ever listen to anything by Peter Block again?

I would, as he comes highly recommended.

Would you be willing to try another one of Erik Synnestvedt’s performances?

Definitely not.

If you could play editor, what scene or scenes would you have cut from Flawless Consulting?

I would re record the entire book with a different reader

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6 of 6 people found this review helpful

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