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Publisher's Summary

Whatever business you’re in, success often depends on relationships - whether the relationship is between two team members, among several divisions of a corporation, or when it spans a large network of suppliers and customers. For almost three decades Sallie Sherman, Joseph Sperry and, more recently, Steve Vucelich have been helping companies increase revenues, reduce costs, and lower risk by helping firms optimize their B2B relationships.
Five Keys to Powerful Business Relationships is a game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship - both internal and external.
You’ll learn how to spot those relationships that are not generating their full power - and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole. And you’ll find out how to improve personal and managerial development by using Five Keys to Powerful Business Relationships:

Key #1: Connect first, then focus on task
Key #2: Learn by walking in another’s shoes
Key #3: Whether people trust you is often up to you
Key #4: Share information to increase your personal power
Key #5: Manage yourself before you manage others
The authors present proven best practices that individuals and firms can use to form more empowering relationships. They show you how to identify and remove barriers to relationships in your company, whether they are caused by culture, infrastructure, or self-awareness gaps.
©2014 Sallie J. Sherman, Joseph P. Sperry, and Steve Vucelich (P)2014 McGraw-Hill Education
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