In this article from Harvard Business Review, Harvard professor Chris Argyris says that, despite all the talk and the change programs, empowerment is still mostly an illusion. The author describes how change programs increase inner contradictions, how CEOs undermine empowerment, what is to be done, and more. This article, which originally appeared in the May-June 1998 Harvard Business Review, is offered in audio form exclusively through Audible.
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©1998 by the President and Fellows of Harvard College, All Rights Reserved; (P)1998 Audible Inc.