Emotional Intelligence for Sales Success

  • by Colleen Stanley
  • Narrated by Lyn Landon
  • 5 hrs and 30 mins
  • Unabridged Audiobook

Publisher's Summary

Even skilled salespeople buckle in tough selling situations - getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. Those are examples the fight-or-flight response - something salespeople learn to avoid when they build their emotional intelligence.
Studies have shown that emotional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results. Listeners will discover:

How to increase impulse control for better questioning and listening
The EI skills related to likability and trust
How empathy leads to bigger sales conversations and more effective solutions
How emotional intelligence can improve prospecting efforts
The EI skills shared by top sales producers
And much more
Emotional intelligence plays a vital role at every stage of the sales process, from business development to closing the deal. When customers can get product information and price comparisons online, the true differentiator is the ability to deftly solve problems and build relationships - EI territory!


What the Critics Say

"The world of relationship selling has not died. It has taken an evolutionary leap forward. If you want to be powerful in this new world of selling, you need the insights Colleen Stanley teaches in Emotional Intelligence for Sales Success. Any salesperson, regardless of market or years of experience, will take away priceless nuggets on improving his or her connection and effectiveness with buyers." (Tom Searcy, author of Whale Hunting: How to Land Big Sales and Transform Your Company)


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Customer Reviews

Most Helpful

One of the Best Sales Books I have read

This is One of the top 3 sales books I have ever heard, and I have read a lot. It is not your typical Rah Rah sales book (thank God)! She really explains a lot of techniques and the psych0logy behind them. A must listen for anyone in management or sales.
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- Bob Watson

This book is awesome and want more!!

What did you love best about Emotional Intelligence for Sales Success?

The topic of the book, really brings to light the soft skills that will ultimately increase sales in a career the deals with people. People are emotional buyers, Emotional Intelligence is good material.

What about Lyn Landon’s performance did you like?

smooth delivery and flow of the material.

Was there a moment in the book that particularly moved you?

the material really gets me to focus on things other than just making the sale, things that will improve my technique that have booted my sales because I'm focused on relating to customers and listening to what they are needing.

Any additional comments?

A book that is work it getting and keeping!!

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- Andy

Book Details

  • Release Date: 12-04-2012
  • Publisher: Gildan Media, LLC