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Publisher's Summary

Is it possible to create a positive workforce in negative times?
Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first, you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher.
In her audiobook, Eat THAT Cookie! How Workplace Positivity Pays Off... For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style - after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace. (Hint: better patient service, improved efficiencies and lower employee turnover all make the list.)
Funny, inspiring and relatable, Eat THAT Cookie! is packed with realistic, down-to-earth tactics leaders can use right now to infuse positivity into their culture.
Listeners will learn:



How to decree and enforce mandatory fun so that it's really, well, fun.
Guidelines for doing celebrations the right way.
Strategies for dealing with queens, poisoners, complainers and other problem people.
How not to succumb to process paralysis.
Why victim thinking is so destructive, and how to eliminate it from the organization.
How to stop judging shoe-heel smashers, pants unzippers, and other irritating patients.

©2009 Fire Starter Publishing & Liz, Inc. (P)2013 Fire Starter Publishing & Liz, Inc.
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Customer Reviews

Most Helpful
5 out of 5 stars
By Kaitlyn on 05-11-18

Much needed read

This story came at the perfect time. It is so uplifting. She makes it fun and enjoyable.

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5 out of 5 stars
By Amazon Customer on 09-21-17

LOVED IT!

This book hit home and will impact the way I practice and view my work. Thank you!

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