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I wish I had this book 15 years ago. It is written for those working in business, in a conservative environment, but some people were actually taught this and, if you don't know the rules, then you will make inadvertent errors. I would recommend this for anyone working in a professional or business environment. You might not obey the rules all the time, but it is nice to know what they are. I've been around long enough to recognize that what she says is true in many environments.
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