Difficult Conversations

  • by Harvard Business Review
  • Narrated by Jonathan Yen
  • 1 hrs and 34 mins
  • Unabridged Audiobook

Publisher's Summary

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.
Difficult Conversations walks you through:

Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward

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Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.


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Book Details

  • Release Date: 04-01-2016
  • Publisher: Audible Studios