Dare to Serve

  • by Cheryl A. Bachelder
  • Narrated by Cheryl A. Bachelder
  • 3 hrs and 54 mins
  • Unabridged Audiobook

Publisher's Summary

Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry - by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.
By 2014 average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way.
She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this audiobook shows that it's actually challenging and tough minded - a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.

More

What the Critics Say

"Extraordinary! Dare to Serve describes the kind of leadership so desperately needed in the 21st century. A powerful blend of courage and humility, Cheryl Bachelder's engaging story offers a clear path for leaders to follow, and what makes her message so compelling is the tremendous results she's produced. I highly recommend this book." (Stephen M. R. Covey, number-one best-selling author of The Speed of Trust and coauthor of Smart Trust)

More

See More Like This

Customer Reviews

Most Helpful

Good read, great story

enjoyed the journey. requires a willingness to trust in her results to see her through the journey. compelling story, brilliant life.
Read full review

- Daniel

Exceeded my expectations

I learned something useful from this book. I was expecting platitudes and bragging by the author. This was actually very thoughtful information about how to lead well.
Read full review

- Melocoton

Book Details

  • Release Date: 03-19-2015
  • Publisher: Gildan Media, LLC