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This is an excellent book for enhancing relationships at work and at home. It’s too bad it’s not taught in high school! The listening experience is tremendously enhanced if you also read the book as there are a few key concepts that have been edited in this audio version. This book is absolutely one of the best I have read or listened to! I highly recommend it.
24 of 24 people found this review helpful
I wanted to read this book, but felt a little self-conscious doing so. Listening to the book was great. I would pause from time to time to reflect on the examples and strategies. I have begun to use several of the strategies - successfully! I will listen to several sections of this book again and again, as I continue to implement some of the techniques. Much more useful for actually making changes in how to approach others than it's predecessor, Crucial Conversations - a book that highlighted the need to consider a different approach to important discussions. Crucial Confrontations is contains very practical strategies to improving professional and personal communications. Bravo!
9 of 9 people found this review helpful
The introduction to the book sounds great. Yes the authors have completed the research, collated their findings but then they don't seem to deliver so clearly. I'm left with some wonderful examples of times when people didn't do the crucial confrontations they should have done but no real inspiration as to how I can improve my confrontational skills. Maybe I just didn't listen hard enough.
3 of 3 people found this review helpful
What could have made this a 4 or 5-star listening experience for you?
cutting out the over selling and waffle
A reader with an interesting voice
How would you have changed the story to make it more enjoyable?
Not oversold at the intro as it left me feeling sceptical of what are some solid ideas
something abridged would be much more appropriate
How could the performance have been better?
Somebody with a greater range and enthusiasm in thier voice.
Discriptions of box models could hae been done much better; it just left me confused
What character would you cut from Crucial Confrontations?
Any additional comments?
This is not really a book for audio
1 of 1 people found this review helpful