• by Tony Alessandra
  • Narrated by uncredited
  • 1 hrs and 0 mins
  • Unabridged Audiobook

Publisher's Summary

Are you having difficulty building customer loyalty? Are you bringing in new customers because you can't keep existing ones?The more services you provide a customer, the more reasons they'll have to give you repeat business. Cross-selling entails building lifetime relationships, problem solving, and even having your customers selling for you! This information-packed program will tell you, step by step, how to build customers for life!


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Customer Reviews

Most Helpful


Only the first 10% about Cross-Selling. It is basically about generic customer service. Too common sensical. Really disappointed about the presenter's delivery and music background. Try Tom Hopkins, Zig Ziglar. More street-wise!!
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- Daniel Y L

Book Details

  • Release Date: 03-27-2008
  • Publisher: Made for Success Inc.