Coping With Difficult People In Business And In Life
- Narrated by: Robert Bramson
- Length: 3 hrs and 38 mins
- Abridged Audiobook
- Release date: 07-15-08
- Language: English
- Publisher: Simon & Schuster Audio
Regular price: $14.60
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Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:
Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
Master the step-by-step procedures that will neutralize any negative or hostile encounter.
Understand your own style of thinking and how it affects your ability to deal effectively with each type.Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible - and end "relation frustrations" for good!
Customer ReviewsMost Helpful
By Michael on 03-06-09
Entertaining and Informative
While some of the scenarios may be slightly outdated for today's business environment, the techniques are still valid and useful today.
One fun note while listening was that I quickly found traits about myself that can be considered "difficult" to others and ways that I can look at improving myself.
4 of 4 people found this review helpful