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Publisher's Summary

Why do the Yankees always seem to win and the Red Sox fade? Why do companies such as Dell and Gillette never seem to lose their halo? What lessons does Nelson Mandela offer leaders in trouble spots like the Middle East. From sports to business and the most complicated political situations, a common element, a truth, persists: people succeed when leaders give them the confidence to do so. In Confidence, Kanter, a former editor of Harvard Business Review and an advisor to prominent corporations and community organizations, such as IBM and the Girl Scouts, offers a new theory and practice of success in which winning and losing are not mere episodes but self-perpetuating trajectories. She demonstrates why organizations of all types may be brimming with talent but not winners, and why character, perseverance, and a winning tradition count more than money and superstars.
©2004 Rosabeth Moss Kanter; (P)2004 Books on Tape
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Critic Reviews

"Kanter, a professor at the Harvard Business School and author of numerous books, delivers valuable insights on the importance of confidence to success and on how organizations can create practices that build that much needed asset." (Publishers Weekly)
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Customer Reviews

Most Helpful

By Ellen on 09-27-04

Little insight, very shallow

This should be listed as a young adult book. It is very repetitive and light weight - the same (mostly sports) examples repeated again and again with few specifics and little insight.

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10 of 11 people found this review helpful


By John on 10-13-04

Unsatisfying

Generally an uninspiring book from an author capable of better. Stretches and overuses sports examples (coming across as a latecoming "new fan", rather than as a student or researcher into the power of sports-as-metaphor). Repetitive to a fault.

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6 of 7 people found this review helpful

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