Communication Skills: How to Master the Art of Negotiations
Establishing trust and likeability
Release the ego
The art of research
Communication Skills: How to Master the Art of Sales Pitches
The top mistakes to avoid in a sales pitch
Getting prepared to make a sales pitch
Turn your sales pitch into a conversation
Turn your product into a solution
Speak your client's language
Communication Skills: How to Master the Art of Small Talk
What small talk is and what it isn't
Small talk: why the fuss?
Create good first impressions
Effective ice-breaking techniques
How to work around awkward moments
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