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I have read many great reviews of this book online, bought the 12min version by accident but am extremely glad I didn't spend anymore. Very dry cliched material, if you are looking for a book on management and coaching staff look at "First, break all the rules" by Marcus Buckingham
4 of 4 people found this review helpful
The source book is a classic on making a positive difference to people's lives. For such a short summary, there is far too much introduction and padding. These summaries need to be short, sharp, gritty, and actionable. Save your money or buy the book... better still the publisher should provide the full version of the text as an audio book.
3 of 3 people found this review helpful