• Chip Bell on Creating "Take Their Breath Away" Customer Service

  • By: Chip Bell
  • Narrated by: Dave Summers
  • Length: 14 mins
  • Radio/TV Program
  • Release date: 11-10-14
  • Language: English
  • Publisher: American Management Association
  • 4 out of 5 stars 4.0 (1 rating)

Regular price: $0.99

Membership details Membership details
  • A 30-day trial plus your first audiobook, free.
  • 1 credit/month after trial – good for any book, any price.
  • Easy exchanges – swap any book you don’t love.
  • Keep your audiobooks, even if you cancel.
  • After your trial, Audible is just $14.95/month.
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $0.99

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Customers are bored! Service providers, chastised by the "less-than-exciting" results of their surveys, have put all their eggs in the "improvement basket". According to Chip Bell, "Take Their Breath Away" service is about bringing a new spirit to the service world. His new book, Take Their Breath Away, co-authored by John R. Patterson, offers a practical blueprint and courage-builder for business pioneers who are unwilling to be lulled into complacency by the same old service practices.
©2009 Chip Bell (P)2014 American Management Association International
Show More Show Less
No Reviews are Available
© Copyright 1997 - 2018 Audible, Inc