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The author finds 1000 different ways to say that charm is important. Treating people nicely and showing that you care by going the extra mile is important. And it will help you. And you should do it. Then go out and do it more.
Get the idea? Now you've heard about 99% of what this book has to offer. There's nothing here that isn't pure common sense.
27 of 27 people found this review helpful
Such a ridiculous waste of time - shame on the publisher for letting this mindless rant of a self-absorbed author slip through.
7 of 8 people found this review helpful