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Publisher's Summary

What are the pitfalls to successful change management programs, asks this article from Harvard Business Review, and how can managers avoid them? The articles in this collection address the factors that lead to resistance to change, including the disconnect between senior executives and employees, the difference in employer and employee view of change, and the breakdown in necessary predictability. The authors all suggest methods for overcoming these obstacles for more successful improvement programs. These articles originally appeared in print in Harvard Business Review and are now available in audio format exclusively through Audible.
©1995, 1996 by the President and Fellows of Harvard College, All Rights Reserved; (P)1997 Audible Inc.
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By Joanna on 08-23-16

Not great

The narrator asks to rerecord a sentence and the sound quality isn't great. It wasn't easy to listen to.

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