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This book was a good one. The first half is written in story format which gives the reader a chance to hear the concepts in action. It also provides examples of results to expect if you handle a situation one way or another. The second half is loaded with practical applications using real life examples of the concepts being taught.
5 of 5 people found this review helpful
Good read. Used an effective, detailed story/example for the first half of the book to relay the concepts, then took the principles one by one and discussed them in further detail. Great book for those who present ideas to large or small groups and want to know how to effectively prepare a defense so your ideas aren't shot down by petty arguments.
3 of 3 people found this review helpful