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Publisher's Summary

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.
Topics covered are:



First impressions
The art of networking
Business dress
Professional correspondence
Email and social media etiquette
Workplace manners
Dining for profit

What's in it for you?



Never again walk into a networking event wondering if you are making a good impression
Never again get stuck trying to make conversation with strangers
Never again question which fork to use or which bread and butter plate is yours
Never again agonize over what to wear to an interview or a client meeting
Never again question how to handle conflict in the office
Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships
Feel positive about your professional image no matter what the situation
Be at ease in the business environment

Who should take this course?



Job seekers
Rising executives
Entrepreneurs
Corporate and non-profit leaders
Sales teams
High school and college students
Anyone who wants to get ahead in business

©2016 Lydia Ramsey (P)2016 Lydia Ramsey
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