Regular price: $17.49

Free with 30-day trial
Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – good for any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • After your trial, Audible is just $14.95/month
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $17.49

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step-by-step approach comes to life in this book, which is available in over ten foreign editions and combines lively storytelling, proven tactics, and reliable insights gleaned from the latest negotiation research. This updated edition includes: A brand-new "Negotiation I.Q." test designed by Shell and used by executives at the Wharton workshop that reveals each reader's unique strengths and weaknesses as a negotiator. A concise manual on how to avoid the perils and pitfalls of online negotiations involving e-mail and instant messaging. A detailed look at how gender and cultural differences can derail negotiations, and advice for putting talks back on track.
©2006 G. Richard Shell (P)2014 Gildan Media LLC
Show More Show Less

Customer Reviews

Most Helpful

By MSSMDNY on 12-07-15

Very informative, well structured and enjoyable

As someone with no negotiating background, I always felt aimless when going up against those with a clear competitive streak, whether dealing with colleagues or buying a car. This book was very helpful in shining light the different negotiation types, personality types and how to be effective in use of this knowledge. There seem to be a ton of books on this topic. This one may be all you need.

Read More Hide me

2 of 3 people found this review helpful

By Tiasdolls on 10-10-17

Loaded with practical strategies, real scenarios

Mr. Shell has written a practical guide that I can actually use. He breaks things down and does not overwhelm the reader. He sets you up to understand what type of person you are, he gets you thinking about the other person in the negotiation. He reviews strategies. The summaries are a great touch. I felt as though by the end, I had someone really cheering me on and excited for me to succeed.

Read More Hide me
See all Reviews
© Copyright 1997 - 2017 Audible, Inc