• Adam Toporek on Being Your Customer's Hero

  • By: Adam Toporek
  • Narrated by: Dave Summers
  • Length: 16 mins
  • Original Recording
  • Release date: 10-20-15
  • Language: English
  • Publisher: American Management Association
  • 2.0 (1 rating)

Regular price: $0.99

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Publisher's Summary

Customer service isn't always the most glamorous job. It usually makes the news only when something has gone horribly wrong or is over-the-top indulgent. However, there's a happy medium, says Adam Toporek, author of Be Your Customer's Hero, published by AMACOM. Being a hero to your customers isn't about grand publicity stunts. It's about being there for your customers when they need you.
©2015 Adam Toporek (P)2015 American Management Association International
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