Adam Toporek on Being Your Customer's Hero

  • by Adam Toporek
  • Narrated by Dave Summers
  • 0 hrs and 16 mins
  • Radio/TV Program

Publisher's Summary

Customer service isn't always the most glamorous job. It usually makes the news only when something has gone horribly wrong or is over-the-top indulgent. However, there's a happy medium, says Adam Toporek, author of Be Your Customer's Hero, published by AMACOM. Being a hero to your customers isn't about grand publicity stunts. It's about being there for your customers when they need you.

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Book Details

  • Release Date: 10-20-2015
  • Publisher: American Management Association