You may have heard the terms "open-book management", "empowerment", "continuous improvement", "participatory management", and "self-directed work teams". Managers use all of these activities to help energize employees by making them an integral part of the team. Bob Nelson has taken the most useful elements of these concepts, and presented them in a highly accessible and usable way.More
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Poorly read book
Could not download audio version after purchase
I could not download the audio version after its purchase. Based on Audible.com, it is not available!!!!! Then why is it there for purchase????