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Publisher's Summary

Looking to improve communications in your work force in the coming year? Then Communicating with the 5 Generations in the Workplace is the book for you. Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly, it erodes valuable relationships in the workplace.
Our culture is diverse in age, heritage, gender, etc. This book was written to help bridge the gaps around generational diversity. Whether you are a solo business owner, large company, or any point in between, Communicating with the 5 Generations in the Workplace will change the way you view your business world (and maybe help you on the home front, too).
There is a great generational divide that exists in our culture that began around 2011. This causes confusion, conflict, productivity challenges, customer issues, leadership and management gaps, overall tension in the workplace, and loss in revenue and profitability. How can we manage these gaps and, even more importantly, use them to our advantage?


Develop the understanding and skills to work with all of your people in business
Understand the negative consequences of taking the "you are different, therefore wrong" approach
Reap the rewards of viewing others as "you are not wrong, just different"

This book will help you move from a place of mediocrity and conflict to a state of organizational excellence!
©2014 Mary L. Erlain (P)2015 Mary L. Erlain
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